SAQ – Service Access Quality

Established in 1996 at the very beginning of the Internet revolution, we have been providing high quality services to customers ever since.  Delivering everything from a simple mailbox to full web site builds, office IT support, and of course, good old fashioned customer service!

Are you tired of call centres, answering machines?Then why not give us a try, our phones are answered by knowledgeable and courteous professionals.

One of the driving forces of the business is to provide second to none customer service and we’ve always felt that call centres, automated call management systems, and scripted technical support calls are simply frustrating to customers who have taken the time to give us a call because they have a genuine technical problem or would like to purchase a new service or product.

This is why our phone system is answered by real people who will take ownership right from the off, for technical issues the person you speak to will resolve that problem for you, and usually give you a call back to let you know everything is good to go.  We provide a wide variety of services which cover most Internet and IT related requirements, we can supply SuperFast broadband connectivity and even the latest Fibre To The Premises products.  In addition to this we can supply computers, printers, and a host of other devices, and help to look after them for you so they are always in optimal shape.

Contact Us

Product list:

  • Broadband Connections
  • Land lines and calls
  • Web hosting
  • Online security,  SSL & Anti Virus
  • Mailboxes (POP/IMAP/Office 365)
  • Remote technical support
  • Off-site backup solutions
  • Virtual and Co-Lo Servers
  • Rackspace
  • Website Development & Optimisation

Remote Technical Support Service

Are you looking for instant technical assistance?

If you have a computer or networking issue that you would like one of our expert technicians to assist with then please download our secure remote technical support client from here.  This will prompt you to download our software, please install the client and then give our technical support line a call on 03707 37 77 01 (out of UK: 00441730 77 42 14) with your unique ID which will be generated by the client software.  For Apple users, please click here where you will be redirected to our software vendors for the compatible client.

We would like to wish our customers and partners a very merry Christmas and a healthy and prosperous New Year.

X